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Sectors

Small Business IT Support

With more reliance on smart phones and technology in recent times, having high quality IT infrastructure is key for running a successful business. But as a small or medium-sized business, budgets are often stretched and time is precious, so your IT is left by the wayside. This leads to support issues getting out of hand, even for the most established businesses. While it might seem impossible, SME IT support doesn’t have to be a hassle. We shape smart technology to solve your problems quickly and easily while remaining cost-effective.

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SME IT support from the experts

We believe IT support should be simple. And why shouldn’t it be?

We’ve been working with SMEs for years. We have the knowledge to fix your systems and leave you with the best tech that gives you full control. That way, you have more time to focus on your business.

We have worked with many small and medium-sized businesses to deliver fully managed business IT support that meets their day-to-day needs.

Key solutions for SMEs

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Dedicated Customer Service

We pride ourselves on an outstanding level of service. We work hard to ensure all support issues dealt with quickly, in a professional manner for your peace of mind. We talk to you, human to human, without all the jargon to get you back up and running as soon as possible.

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Centralised Data Access

Giving employees access to data is crucial for business continuity, especially if they’re always on the move. Our managed service includes centralised data access to allow for proactive accessibility at all times.

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Remote Working

The way we work has changed for good and as a small business, you need to adapt. We’re a Microsoft Gold Partner, so we can get you set up with Microsoft Teams, SharePoint and Office 365 right away for seamless home working.

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Cyber Security

As modern businesses, we should always be prepared for a cyberattack. Our cyber security support package includes back up of all data and profiles to prevent downtime, even if data is lost in an attack.

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GDPR Compliance

Data handling and storage must comply with GDPR at all times, even in a post-Brexit world. Our technicians are knowledgeable on regulations to ensure any IT you require is up to regulation.

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Advanced Security

Your data is important, so you need to protect it. We can help you implement multiple levels of security into your IT infrastructure to protect data and control access.

Who we work with

Featured case study

Edge Equipment Hire Increasing data storage for Edge Equipment Hire

Edge Equipment Hire’s physical server was struggling to keep up with demand as the business grew, causing problems for the team. They needed a solution that massively increased capacity and futureproofed the business.

Our customers say…

“As long as it does not rain (pardon the pun!) we have complete peace of mind that everything is secure. The OfficeTechHub team are a fantastic company to work with and are always reliable”
Caviar Hour & Prunier
“The migration was extremely well handled, and the set up was done professionally and in a timely manner. I don’t have to think about it anymore, as I have the peace of mind the system is under control.

The responsiveness of the OfficeTechHub team has been second to none; approachable, professional and real world practical as opposed to a heavy technological approach”
BSIF
“Running our business efficiently, effectively and dealing with our customers professionally & efficiently is, like all other business’s our main goal. Once an IT system is effectively running IT concerns are almost forgotten about, until things go wrong. And then EVERYTHING falls apart.

So, underpinning every successful business needs to be a robust tailor-made IT system, backed up with fast and effective service support and this is what OfficeTechHub provide.”
BIB
“When we work with OfficeTechHub, we feel we are served not processed which is a great skill in the IT world. We feel they are intuitive rather than reactive. It’s great. It’s not faceless there are real human beings to help us when issues arise. We get the best of both worlds, a sophisticated IT system with a contactable human.”
Edge Equipment Hire
“We have been working with the OfficeTechHub team for 20 years, and so when we approached them with this issue I knew they would be on hand with a solution. The QNAP system is much more straight-forward than our previous server infrastructure, and a lot of the stress we felt with regards to data management has been eased. The remote accessibility of data has also transformed our work on the road as we do not need to be by our laptops to retrieve information”
HO2 Brighton
“The cloud-based data solution offers an accessibility to our database in one central location, which is exactly what we wanted and that out of the box solutions just don’t do. The expertise and advice you gave us was in setting this up was excellent!”
R & D Marine

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