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Straight Talking Ecommerce IT Support

When your online business relies on technology to function, it’s worth taking the time to get it right. A single issue can lead to long periods of downtime and misplaced employee resource, ultimately costing your business money. That’s why you need an IT partner that’s focussed on helping you. Our ecommerce IT support service means we deal with the problems, so you don’t have to. With a combination of preventative measures and a dedicated support team, your business can carry on as usual.

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Ecommerce IT support without the jargon

We cut out the confusing terminology and get straight to delivering IT infrastructure that’s right for your business and your budget, not ours.

We take the time to learn the ins and outs of your business, allowing us to source what you need, be it new kit or IT support. Then we use our expertise to implement a smart, workable solution that helps to grow your business and make it thrive.

Key Solutions for Online Businesses

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Cloud-Based Server

Damage to hardware is costly and can have detrimental effects on your business. Protect your data from damage, fire and theft using a cloud-based SQL server.

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Cyber Security

Cyberattacks are devastating for online businesses. We back up all your data, profiles and order information to improve security and reduce downtime if you’re hit by a cyberattack.

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Remote Working

Flexible working is key to having an agile business in the modern world. Ensure your team stay connected wherever they are with reliable remote working software.

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Disaster Recovery

When disaster strikes, you need a back-up plan. We build IT infrastructure with 30-minute disaster recovery engrained, allowing you to pick up where you left off.

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Rapid Response

Our tech savvy IT support team are always here to help you out, should you run into a problem. We respond quickly and effectively to get you back up and running ASAP.

Who we work with

Featured case study

My Next Find Backing up important data for an online retailer

Online retailer, My Next Find were worried that data wasn’t protected using their existing systems. They approached OfficeTechHub to help them improve their IT systems for greater peace of mind.

Our customers say…

“As long as it does not rain (pardon the pun!) we have complete peace of mind that everything is secure. The OfficeTechHub team are a fantastic company to work with and are always reliable”
Caviar Hour & Prunier
“The migration was extremely well handled, and the set up was done professionally and in a timely manner. I don’t have to think about it anymore, as I have the peace of mind the system is under control.

The responsiveness of the OfficeTechHub team has been second to none; approachable, professional and real world practical as opposed to a heavy technological approach”
BSIF
“Running our business efficiently, effectively and dealing with our customers professionally & efficiently is, like all other business’s our main goal. Once an IT system is effectively running IT concerns are almost forgotten about, until things go wrong. And then EVERYTHING falls apart.

So, underpinning every successful business needs to be a robust tailor-made IT system, backed up with fast and effective service support and this is what OfficeTechHub provide.”
BIB
“When we work with OfficeTechHub, we feel we are served not processed which is a great skill in the IT world. We feel they are intuitive rather than reactive. It’s great. It’s not faceless there are real human beings to help us when issues arise. We get the best of both worlds, a sophisticated IT system with a contactable human.”
Edge Equipment Hire
“We have been working with the OfficeTechHub team for 20 years, and so when we approached them with this issue I knew they would be on hand with a solution. The QNAP system is much more straight-forward than our previous server infrastructure, and a lot of the stress we felt with regards to data management has been eased. The remote accessibility of data has also transformed our work on the road as we do not need to be by our laptops to retrieve information”
HO2 Brighton
“The cloud-based data solution offers an accessibility to our database in one central location, which is exactly what we wanted and that out of the box solutions just don’t do. The expertise and advice you gave us was in setting this up was excellent!”
R & D Marine

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