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Case Study

Bringing global Sushi retailer’s IT systems under one roof

Sushi Shop Group are a global sushi retailer, with 180 sites offering delivery, takeaway and eat-in sushi across the world.

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The Problem

As a global company, Sushi Shop Group’s UK branch had IT infrastructure based in another country with a regionalised set up.  This meant IT issues were difficult to deal with, with some taking up to a month to be resolved, so something had to change.

Solving It

To avoid long periods of downtime with their IT systems, Sushi Shop Group approached OfficeTechHub to handle their UK-based IT needs. We worked with the UK team to implement a range of solutions, including connectivity, VoIP and general IT support.

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The Outcome

Now, the UK branch of Sushi Shop Group has around the clock support for their IT systems, allowing them to resolve issues much faster than before.

This has allowed the business to be more versatile and robust all while saving costs for the business thanks to the transition from traditional phone lines to VoIP.

“We have total peace of mind. I don’t have to worry about things. Very professional and very normal. They know us and our business and what’s important to us. They are bang on the money.”
Sushi Shop

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