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Case Study

Improving systems in a testing time with Caviar House

Caviar House are a hospitality and retail business selling fine foods like caviar, salmon and champagnes. When the Coronavirus pandemic hit in early 2020, the team took the opportunity to improve their internal data systems.

The Problem

With the uncertainty of business operation in 2020 when the COVID-19 pandemic emerged, it was recognised that Caviar House’s hospitality and stock management systems required an upgrade to streamline processes for the different locations.

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Solving It

With the requirement for different areas of the business to be supported under one cloud-based solution. The software allows for the integration of systems across the business from back of house, licences, email and security; accessible from all of the different locations. This helped to bring clarity to business productivity for simplified operations and smart project management.

The Outcome

This all-encompassing cloud solution has streamlined internal communication and processes as the Caviar House team navigate this transition period for the hospitality and retail industries. The ability to work remotely on stock management as the physical locations are closed allows for improved productivity.

“As long as it does not rain (pardon the pun!) we have complete peace of mind that everything is secure. The OfficeTechHub team are a fantastic company to work with and are always reliable”
Caviar House & Prunier

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